HomeUser Guide

User Guide

Everything you need to know about using Hashe Domains — from registration to DNS management and everything in between.

Error Guide
Welcome

Hashe Domains is a domain registration and management platform. Whether you need to register a new domain, manage DNS records, purchase SSL certificates, or renew existing domains — everything is accessible from your dashboard.

Use the sidebar to jump to any section, or scroll through the complete guide below.

Search Domains
Register & Manage
SSL Certificates
DNS Management
Registration & Login

Create an account or log in using your credentials. Here is how the process works:

Registration, login, and password reset flowsREGISTERRegistration FormValidate DetailsCreate AccountGo to LoginLOGINEnter CredentialsVerify AccountStart SessionCheckout or DashboardPASSWORD RESETForgot PasswordEmail Reset LinkSet New PasswordGo to Login

Register a New Account

  1. 1

    Fill in your details

    Username, password (min 14 chars, 1 special char), personal info, and email.

  2. 2

    Validate your information

    The platform checks the required account and contact details.

  3. 3

    Create your account

    Your account is created securely after validation succeeds.

  4. 4

    Go to login

    Sign in with your new username and password.

Login

  1. 1

    Enter username & password

    Submit your account credentials from the login page.

  2. 2

    Verify your account

    The platform verifies your credentials and confirms that your account is active.

  3. 3

    Start a secure session

    A secure authenticated session is created after verification succeeds.

  4. 4

    Continue

    Users with cart items continue to checkout; otherwise, they are taken to their dashboard.

Forgot Password

  1. 1

    Request reset

    Enter your registered email address on the forgot password page.

  2. 2

    Receive reset link

    An email with a secure reset link is sent (valid for 1 hour).

  3. 3

    Set new password

    Click the link, enter your new password, and confirm.

  4. 4

    Done

    Your password is updated and you can log in with the new credentials.

Tip

Password must be at least 14 characters and include a special character: @ * - _ . /

Dashboard Overview

After logging in, you land on your User Dashboard. The sidebar on the left gives you access to all sections:

Account

View and edit your profile information

My Domains

View all registered domains and their status

Expired Domains

View and reactivate expired domains

Expiring Domains

Domains nearing their expiration date

Get SSL

Browse and purchase SSL certificates

SSL Certificates

Manage purchased certificates

Billing

Manage credit card information

Settings

Update your account preferences

Admin users see additional options: User Management, Settings, Newsletter Subscriptions, and Sales Analytics.

Cart & Checkout

Add domains to your cart and complete your purchase. Here is the full flow:

Domain search, cart, checkout, and order result flows1. CARTSearch DomainCheck AvailabilityAdd to CartReview Cart2. CHECKOUTSign InCheck BalanceConfirm CheckoutSubmit Order3. RESULTRecord PurchaseUpdate CartRefresh CartDashboard or Retry

Adding to Cart

  1. 1

    Select a domain

    From search results, click the add-to-cart button on an available domain.

  2. 2

    Cart storage

    Guest items are saved to the current session. After login, the account cart is used directly.

  3. 3

    Review your cart

    Click the cart icon in the header to view all items, update quantities, or remove.

Checkout Process

  1. 1

    Ensure you are logged in

    Checkout requires an authenticated account. Guest cart items are synchronized during login.

  2. 2

    Check your balance

    The available account balance must cover the current cart total.

  3. 3

    Confirm checkout

    Review the confirmation and submit the domains for purchase.

  4. 4

    Complete the order

    The platform validates the submitted items and places the order.

  5. 5

    Record the result

    Successful purchases are recorded and removed from the active cart.

  6. 6

    Continue

    After a confirmed order, the cart refreshes and you are taken to the dashboard.

Your available account balance must be greater than or equal to the cart total before you can confirm checkout.
Managing Domains

View and manage all your registered domains from a single place.

  1. 1

    Go to My Domains

    Navigate to your dashboard and select My Domains from the sidebar.

  2. 2

    View your domain list

    A paginated table shows all your domains with their status, expiration date, and auto-renew setting.

  3. 3

    Domain details

    Click on a domain to view detailed information including nameservers, privacy status, and registration dates.

  4. 4

    Auto-renew toggle

    Enable or disable auto-renewal for each domain.

  5. 5

    Search & filter

    Use the search box to find specific domains by name or ID.

You can also view your domains grouped by status: Registered, Expired, or Expiring Soon.

Domain Extension

Renew or extend your domain registration before it expires.

  1. 1

    Select a domain

    From My Domains, choose the domain you want to extend.

  2. 2

    Choose extension period

    Select the number of years to extend (typically 1-10 years).

  3. 3

    Check premium pricing

    If the domain is premium, the system fetches the renewal price automatically.

  4. 4

    Confirm extension

    The extension is processed and a purchase history record is created with status 'In Progress'.

  5. 5

    Track status

    You can check the extension status — it updates to 'Success' once confirmed.

If an extension is already in progress for a domain, you will be notified and cannot submit another until it completes.

Expired Domains

View domains that have expired and reactivate them if needed.

  1. 1

    Navigate to Expired Domains

    Go to your dashboard and select Expired Domains from the sidebar.

  2. 2

    Browse expired list

    A paginated list shows all expired domains with their details.

  3. 3

    Reactivate a domain

    Select a domain and choose the number of years to extend it.

  4. 4

    Premium check

    The system checks if the domain has premium pricing before processing.

  5. 5

    Order recorded

    A purchase history record is created with the reactivation result.

Reactivating an expired domain may incur additional fees if it is a premium domain. The price is shown before confirmation.
DNS Management

Manage assigned nameservers and A or CNAME host records for your domains.

Nameserver settings and host record management flowsNAMESERVERSMy DomainsDomain ActionsDNS SettingsEdit NameserversSave SettingsHOST RECORDSMy DomainsDomain ActionsSet HostEdit A / CNAMESave Records

Nameserver Settings

  1. 1

    Open domain actions

    From My Domains, open the action menu for the domain you want to manage.

  2. 2

    Choose DNS Settings

    The platform loads the nameservers currently assigned to the domain.

  3. 3

    Edit nameservers

    Add, update, or remove nameserver entries. At least one nameserver is required, with a maximum of 12.

  4. 4

    Save settings

    Submit the form to apply the updated nameserver list.

Host Records

  1. 1

    Choose Set Host

    Open the domain action menu and select Set Host to load the current host records.

  2. 2

    Choose the record type

    Select A for an IPv4 address or CNAME for an alias hostname.

  3. 3

    Enter the record values

    Provide the hostname and its target IP address or alias.

  4. 4

    Save records

    Submit the form to replace the domain's host-record configuration with the displayed records.

Validation Rules

A records require a valid IPv4 address. CNAME records require a valid hostname (e.g. host.example.com).

SSL Certificates

Purchase an SSL certificate for one of your domains and view its current status.

SSL certificate selection, purchase, and certificate list flows1. SELECTMy DomainsDomain ActionsGet SSLService & Years2. PURCHASEApprover EmailCheck BalanceConfirm PurchasePlace Order3. VIEWRecord PurchaseSSL CertificatesView Status & Expiration

Purchase a Certificate

  1. 1

    Choose Get SSL

    From My Domains, open the domain action menu and select Get SSL.

  2. 2

    Enter certificate information

    Select the certificate service and number of years. The selected domain is filled in automatically.

  3. 3

    Enter the approver email

    Provide the email name used for domain approval; the selected domain is appended automatically.

  4. 4

    Check balance and confirm

    The available account balance must cover the total price before you can confirm the purchase.

  5. 5

    Complete the order

    After confirmation, the platform prepares the certificate, places the order, and records the purchase.

View Certificates

  1. 1

    Open SSL Certificates

    Use the SSL section in the dashboard sidebar to open the certificate list.

  2. 2

    Review certificate information

    View the certificate ID, domain, product, status, order date, and expiration date.

  3. 3

    Search and sort

    Search certificates by domain and sort supported columns to find a certificate.

The displayed total is the selected certificate price multiplied by the number of years.

Account Balance

Check your account balance and refill it using a credit card.

  1. 1

    View current balance

    Your dashboard shows the available balance and total balance.

  2. 2

    Refill balance

    Enter an amount (minimum $100) to add to your account.

  3. 3

    Enter billing details

    Your saved credit card is used for the refill transaction.

  4. 4

    Transaction processed

    The amount is added to your account balance.

Account balance can be used for domain purchases and renewals. A saved billing method is required to refill.

Billing & Profile

Keep your contact information and payment details up to date.

Profile Information

  1. 1

    Go to Account

    Navigate to your dashboard and select Account from the sidebar.

  2. 2

    Edit your details

    Update registrant name, organization, address, phone, email, and other contact fields.

  3. 3

    Save changes

    Your profile is updated in the local database.

Billing Information (Payment Method)

  1. 1

    Go to Billing

    Navigate to your dashboard and select Billing from the sidebar.

  2. 2

    Enter card details

    Provide card type, cardholder name, card number, expiry date, and CVV.

  3. 3

    Encrypted storage

    All credit card information is encrypted before being stored in the database.

  4. 4

    Ready for purchases

    Your saved billing info is used during checkout and balance refills.

Credit card details are encrypted at rest. Only the last 4 digits may be visible in the interface for security.
Tips & Troubleshooting

Account Inactive

If your account status shows as inactive, suspended, or pending — contact the administrator to reactivate it.

Checkout Errors

If a checkout fails mid-process, the system attempts to clear the remote cart automatically. If cleanup fails, contact support before retrying.

Premium Domains

Some domains are marked as "premium" and have higher registration/renewal prices. This is indicated during search and checkout.

Session Expiry

Guest sessions expire after 30 days. Authenticated sessions use refresh tokens (7 days) and access tokens (15 minutes). If your session expires, simply log in again.

Guest Cart Migration

Items added while logged out are synchronized with your account cart during login. Existing account-cart items are preserved without increasing their quantity automatically.

Supported TLDs

The platform supports a wide range of TLDs. Pricing is synced regularly from the provider.

Error Guide

View common errors, their causes, and step-by-step fixes.

Need Help?

For further assistance, please contact your account administrator or reach out to support through the Hashe Domains website.