User Guide
Everything you need to know about using Hashe Domains — from registration to DNS management and everything in between.
Error GuideHashe Domains is a domain registration and management platform. Whether you need to register a new domain, manage DNS records, purchase SSL certificates, or renew existing domains — everything is accessible from your dashboard.
Use the sidebar to jump to any section, or scroll through the complete guide below.
Create an account or log in using your credentials. Here is how the process works:
Register a New Account
- 1
Fill in your details
Username, password (min 14 chars, 1 special char), personal info, and email.
- 2
Validate your information
The platform checks the required account and contact details.
- 3
Create your account
Your account is created securely after validation succeeds.
- 4
Go to login
Sign in with your new username and password.
Login
- 1
Enter username & password
Submit your account credentials from the login page.
- 2
Verify your account
The platform verifies your credentials and confirms that your account is active.
- 3
Start a secure session
A secure authenticated session is created after verification succeeds.
- 4
Continue
Users with cart items continue to checkout; otherwise, they are taken to their dashboard.
Forgot Password
- 1
Request reset
Enter your registered email address on the forgot password page.
- 2
Receive reset link
An email with a secure reset link is sent (valid for 1 hour).
- 3
Set new password
Click the link, enter your new password, and confirm.
- 4
Done
Your password is updated and you can log in with the new credentials.
Tip
Password must be at least 14 characters and include a special character: @ * - _ . /
After logging in, you land on your User Dashboard. The sidebar on the left gives you access to all sections:
Account
View and edit your profile information
My Domains
View all registered domains and their status
Expired Domains
View and reactivate expired domains
Expiring Domains
Domains nearing their expiration date
Get SSL
Browse and purchase SSL certificates
SSL Certificates
Manage purchased certificates
Billing
Manage credit card information
Settings
Update your account preferences
Admin users see additional options: User Management, Settings, Newsletter Subscriptions, and Sales Analytics.
Find your perfect domain name using the search bar on the homepage. Here is how it works:
- 1
Enter a keyword
Type any word or phrase (e.g. "mybusiness") into the search bar.
- 2
View suggestions
The system checks availability across multiple TLDs (.com, .net, .org, .online, etc.) and shows suggestions with prices.
- 3
Check individual domains
You can also check a specific domain directly (e.g. "example.com").
- 4
See pricing
Each suggestion shows the registration price. Premium domains are marked accordingly.
Note
Domain pricing is synced regularly from the provider. Prices shown are the registration cost for the first year.
Add domains to your cart and complete your purchase. Here is the full flow:
Adding to Cart
- 1
Select a domain
From search results, click the add-to-cart button on an available domain.
- 2
Cart storage
Guest items are saved to the current session. After login, the account cart is used directly.
- 3
Review your cart
Click the cart icon in the header to view all items, update quantities, or remove.
Checkout Process
- 1
Ensure you are logged in
Checkout requires an authenticated account. Guest cart items are synchronized during login.
- 2
Check your balance
The available account balance must cover the current cart total.
- 3
Confirm checkout
Review the confirmation and submit the domains for purchase.
- 4
Complete the order
The platform validates the submitted items and places the order.
- 5
Record the result
Successful purchases are recorded and removed from the active cart.
- 6
Continue
After a confirmed order, the cart refreshes and you are taken to the dashboard.
View and manage all your registered domains from a single place.
- 1
Go to My Domains
Navigate to your dashboard and select My Domains from the sidebar.
- 2
View your domain list
A paginated table shows all your domains with their status, expiration date, and auto-renew setting.
- 3
Domain details
Click on a domain to view detailed information including nameservers, privacy status, and registration dates.
- 4
Auto-renew toggle
Enable or disable auto-renewal for each domain.
- 5
Search & filter
Use the search box to find specific domains by name or ID.
You can also view your domains grouped by status: Registered, Expired, or Expiring Soon.
Renew or extend your domain registration before it expires.
- 1
Select a domain
From My Domains, choose the domain you want to extend.
- 2
Choose extension period
Select the number of years to extend (typically 1-10 years).
- 3
Check premium pricing
If the domain is premium, the system fetches the renewal price automatically.
- 4
Confirm extension
The extension is processed and a purchase history record is created with status 'In Progress'.
- 5
Track status
You can check the extension status — it updates to 'Success' once confirmed.
If an extension is already in progress for a domain, you will be notified and cannot submit another until it completes.
View domains that have expired and reactivate them if needed.
- 1
Navigate to Expired Domains
Go to your dashboard and select Expired Domains from the sidebar.
- 2
Browse expired list
A paginated list shows all expired domains with their details.
- 3
Reactivate a domain
Select a domain and choose the number of years to extend it.
- 4
Premium check
The system checks if the domain has premium pricing before processing.
- 5
Order recorded
A purchase history record is created with the reactivation result.
Manage assigned nameservers and A or CNAME host records for your domains.
Nameserver Settings
- 1
Open domain actions
From My Domains, open the action menu for the domain you want to manage.
- 2
Choose DNS Settings
The platform loads the nameservers currently assigned to the domain.
- 3
Edit nameservers
Add, update, or remove nameserver entries. At least one nameserver is required, with a maximum of 12.
- 4
Save settings
Submit the form to apply the updated nameserver list.
Host Records
- 1
Choose Set Host
Open the domain action menu and select Set Host to load the current host records.
- 2
Choose the record type
Select A for an IPv4 address or CNAME for an alias hostname.
- 3
Enter the record values
Provide the hostname and its target IP address or alias.
- 4
Save records
Submit the form to replace the domain's host-record configuration with the displayed records.
Validation Rules
A records require a valid IPv4 address. CNAME records require a valid hostname (e.g. host.example.com).
Purchase an SSL certificate for one of your domains and view its current status.
Purchase a Certificate
- 1
Choose Get SSL
From My Domains, open the domain action menu and select Get SSL.
- 2
Enter certificate information
Select the certificate service and number of years. The selected domain is filled in automatically.
- 3
Enter the approver email
Provide the email name used for domain approval; the selected domain is appended automatically.
- 4
Check balance and confirm
The available account balance must cover the total price before you can confirm the purchase.
- 5
Complete the order
After confirmation, the platform prepares the certificate, places the order, and records the purchase.
View Certificates
- 1
Open SSL Certificates
Use the SSL section in the dashboard sidebar to open the certificate list.
- 2
Review certificate information
View the certificate ID, domain, product, status, order date, and expiration date.
- 3
Search and sort
Search certificates by domain and sort supported columns to find a certificate.
The displayed total is the selected certificate price multiplied by the number of years.
Check your account balance and refill it using a credit card.
- 1
View current balance
Your dashboard shows the available balance and total balance.
- 2
Refill balance
Enter an amount (minimum $100) to add to your account.
- 3
Enter billing details
Your saved credit card is used for the refill transaction.
- 4
Transaction processed
The amount is added to your account balance.
Account balance can be used for domain purchases and renewals. A saved billing method is required to refill.
Keep your contact information and payment details up to date.
Profile Information
- 1
Go to Account
Navigate to your dashboard and select Account from the sidebar.
- 2
Edit your details
Update registrant name, organization, address, phone, email, and other contact fields.
- 3
Save changes
Your profile is updated in the local database.
Billing Information (Payment Method)
- 1
Go to Billing
Navigate to your dashboard and select Billing from the sidebar.
- 2
Enter card details
Provide card type, cardholder name, card number, expiry date, and CVV.
- 3
Encrypted storage
All credit card information is encrypted before being stored in the database.
- 4
Ready for purchases
Your saved billing info is used during checkout and balance refills.
Account Inactive
If your account status shows as inactive, suspended, or pending — contact the administrator to reactivate it.
Checkout Errors
If a checkout fails mid-process, the system attempts to clear the remote cart automatically. If cleanup fails, contact support before retrying.
Premium Domains
Some domains are marked as "premium" and have higher registration/renewal prices. This is indicated during search and checkout.
Session Expiry
Guest sessions expire after 30 days. Authenticated sessions use refresh tokens (7 days) and access tokens (15 minutes). If your session expires, simply log in again.
Guest Cart Migration
Items added while logged out are synchronized with your account cart during login. Existing account-cart items are preserved without increasing their quantity automatically.
Supported TLDs
The platform supports a wide range of TLDs. Pricing is synced regularly from the provider.
Error Guide
View common errors, their causes, and step-by-step fixes.
Need Help?
For further assistance, please contact your account administrator or reach out to support through the Hashe Domains website.